Terms And
Conditions
Welcome to leashpay.com. By using leashpay.com YOU AGREE TO BE BOUND BY ITS CONDITIONS OF USE (explained below), Privacy Policy and all disclaimers and terms and conditions that appear elsewhere onleashpay.com. We reserve the right to make changes to leashpay.comand its (a) Conditions of Use, (b) Privacy Policy, (c) Refund Policy and (d) Chargeback Policy at any time (a, b, c and d are all available on leashpay.com). Each time you use leashpay.com, you should visit and review the then current Conditions of Use, Privacy, Refund and Chargeback Policies that apply to your transactions and use of leashpay.com. If you are dissatisfied with leashpay.com, its content or Conditions of Use, you agree that your sole and exclusive remedy is to discontinue using leashpay.com. Tampering with leashpay.com, misrepresenting the identity of a user, or conducting fraudulent activities on leashpay.com is prohibited.
Disclaimer and Limitation of Liability
By using leashpay.com, you expressly agree that use ofleashpay.com is at your sole risk. leashpay.com is provided on an “as is” and “as available” basis. Neither leashpay.com, nor any of its associates, including but not limited to its directors, employees, agents, designers, contractors, merchants (collectively, “Associates”) warrant that use of leashpay.com will be uninterrupted or error-free. Under no circumstances shallleashpay.com or its Associates be liable for any direct, indirect, incidental, special or consequential damages that result from your use of or inability to use leashpay.com, including but not limited to your reliance, on any information obtained from leashpay.comthat results in mistakes, omissions, interruptions, deletion or corruption of files, viruses, delays in operation or transmission, or any failure of performance. The foregoing limitation shall apply in any action, whether in contract, tort or any other claim, even if an authorized representative of leashpay.com has been advised of or should have knowledge of the possibility of such damages. You hereby acknowledge that this paragraph shall apply to all content, merchandise and services available through leashpay.com.
Pricing Policy
leashpay.com may charge a small convenience fee for certain services. Other services may be offered at face value with no additional charge from leashpay.com. Convenience fees are subject to change.
Paying for Your Order
leashpay.com accepts multiple payment options. Payment options include but are not limited to Visa®, MasterCard®, MTN mobile money®, Airtel money® and Tigo cash®. Since all payments are electronic and most orders are digitally delivered, credit and debit cards are generally charged at the time you make a payment or initiate an order.
Validating Your Payments and / or Order
After you initiate a payment or place an order using our shopping cart, we will validate the information you give us, by verifying your method of payment. We reserve the right to reject any payment you initiate and / or order you place with us, and / or to limit quantities on any order, without giving any reason. If we reject your payment or order, we will attempt to notify you on leashpay.com or using the e-mail address or phone number in your account. Your credit or debit card will normally not be charged if we reject an initiated payment or order and will only be charged by the appropriate amount if we limit an order.
Refund Policy
All sales made through leashpay.com are subject to leashpay.com’s refund policy. For a complete explanation of the refund policy, please see Refunds section.
Termination of Use
leashpay.com may, in its sole discretion, terminate your account or your use of leashpay.com at any time. You are personally liable for any payments you initiate orders that you place and charges that you incur prior to termination. leashpay.com reserves the right to change, suspend or discontinue all or any aspects of leashpay.com at any time without prior notice.
Refund Policy
Refund Policy
Postpaid
leashpay.com does not normally provide refunds for transactions performed through the site. However, under exceptional cases we will work with the biller to review your particular circumstance to address any issues you raise.
Prepaid
leashpay.com keeps detailed logs of all transactions that take place. leashpay.com will conduct a detailed investigation of all refund requests for prepaid services. In cases where it is possible to “return” the services already paid we will endeavor to process a return.
Chargeback Policy
What is a Chargeback?
A chargeback is a reversal of a credit/debit card transaction by your bank. Chargebacks are usually performed when fraudulent purchases have been made on a person’s credit/debit card. You can initiate such a request if you find a charge on your account that you did not authorize, or a charge for an item that you did not receive. If you need to request a chargeback, please contact us first so we can help you resolve the issue. In most cases, our refund policy is the appropriate route to take instead of a chargeback request.
How does leashpay.com handle Chargebacks?
A chargeback is a reversal of a credit/debit card transaction by your bank. Chargebacks are usually performed when fraudulent purchases have been made on a person’s credit/debit card. You can initiate such a request if you find a charge on your account that you did not authorize, or a charge for an item that you did not receive. If you need to request a chargeback, please contact us first so we can help you resolve the issue. In most cases, our refund policy is the appropriate route to take instead of a chargeback request.
How do I cancel a Chargeback?
To undo a chargeback, you must contact your bank to issue a chargeback reversal. Please contact leashpay.com to inform us when the reversal is initiated so we can make a note on your account.
Contact Us
You may contact Us regarding the Service or these Terms and Conditions at [email protected]
